A 53-year-old racist “Karen” named Leslie A. Troha summoned the Pleasant Prairie Police Department just after 2:00 pm on September 2, 2023. She told the dispatcher that a moving company is refusing to give her her things at a storage facility in Pleasant Prairie.
Two Pleasant Prairie Police Officers responded to the Extra Space Storage in Pleasant Prairie and started speaking with Troha. Troha told the officers that she wants her belongings off of the moving truck, but refuses to pay the full bill.
Apparently, Troha hired the moving company, About Time Moving Systems for three or four hours of work becuase she only had $1,200 on her debit card. The move, however was taking longer, and the manager told Troha, that if she wanted to stay under her budget, they would need to leave her Kenosha home and start driving to the storage unit. “She kept adding more and more work,” the manager said. When the movers and Troha got to the storage unit, the price of the unit was more than she thought so she told the movers she wouldn’t have enough money to pay for both the movers and storage space.
The manager of the moving company told Troha that if she wanted them to finish emptying the truck, which was about 75% unloaded, she would have to pay for the extra time. If she didn’t pay, they would simply unload the truck inside the common area of the building, and she would be responsible for placing the items into her individual unit. She wanted them to unload the rest of the truck into her unit without paying more.
During the incident, the women constantly interrupted the manager, even when asked not to by police. Troha kept claiming there wasn’t a written contract, but later it was discovered there was indeed a contract. Troha told officers that the manager said to her “you’re the boss,” so therefore she could decide the price and hours.
The woman seemed to ramble incoherently for about 20 minutes and then seemed to agree to pay for her bill. She then starts to argue with with the manager himself calling him a crook and saying his actions are robbery and fraudulent, to which one officer says “This isn’t fraud or robbery.” She tells the manager many times to “shut up.” Just as she’s about to pay, she asked the manager, who is hispanic, “Are you even legal?” Both officers and the manager seemed to be frustrated by the comment. At that point, the manager seemed to rattled to continue. The officers suggested that the manager and other employee leave with her belongings. The incident was then complete and everyone went their own way.
Six days later, Troha went to the police department to complain about the officers. Pleasant Prairie Police Chief Smetana didn’t comment specifically about the incident but told KCE that he is proud that his officers are very patient and have great de-escalation skills
KCE did a short background check on Troha and discovered many similar type of incidents. KCE spoke with the owner of About Time Moving Systems, Quinn Smith, who called the incident unfortunate. He says his manager showed a great deal of patience and restraint as the woman belittled and insulted him. “At the end of the day, I would like to be paid for the job,” said Smith. “My staff worked hard and there is money still owed.” Smith now has to publish Troha’s items in the newspaper, send certified mail, and keep her stuff safe, in a moving truck. Smith tells KCE that they have to keep that truck out of service until Troha pays her bill.